General Info
Should I arrive early for my appointment?
We encourage you to arrive five minutes before your scheduled appointment to check in and pick your polish.
What happens if I am late for my appointment?
We completely understand that life happens and sometimes a late arrival is unavoidable. However, out of respect for our clients scheduled after your appointment, arriving more than 10 minutes late means we likely have to adjust your service. If you decide to forfeit your appointment, there is a 100% no-show fee.
What is your cancellation policy?
We require 24 hours notice or more for rescheduling and cancellations. For notice provided less than 24 hours, we charge 50%. For no notice/no shows, we charge 100%. You can change the time or date of your appointment up until 24 hours before your appointment through your online account or by contacting us at hello@revelrybeautybar.com. You may also call us during business hours and speak with one of our team members. We do not accept cancellations via voicemail.
Why do you need my credit card to reserve an appointment?
A credit card number reserves your appointment slot, along with your name, email, and phone number in case we need to reach you regarding your appointment. Rest assured that your credit card will not get charged unless you cancel/reschedule your appointment in violation of our cancellation policy.
What payment methods do you accept?
We accept all major credit cards, Interac debit, and cash.
Can my kiddo book services with you?
Kiddos under 12
All kiddos under the age of 12 must be supervised by a parent or guardian at all times. Please note that we do not offer booster seats at our stations. Gel polish, waxing, lash and brow services are not permitted for any guest under the age of 12.
Kiddos 12 - 16
For children between the age of 12 and 16, gel polish, waxing, lash and brow services can be provided with the written consent of a parent or guardian, which will be saved in the client profile. The parent or guardian must also be present during the service.
What are your disinfection procedures?
We are glad you asked! Learn more about our safety standards on our About Us page. We take great care in ensuring Revelry is the safest salon possible for both our clients and our staff. This means round the clock housekeeping, hospital-grade disinfectant, disposable tools, jetless pedicures, and more.
Do you have gift cards for sale?
Yes, we do! To purchase a physical gift card, please visit us in-person. Alternatively, we have e-gift cards available that can be e-mailed directly to the recipient, or printed out at home. To purchase an e-gift card, click here.
Note: All gift card purchases are non-refundable and can only be redeemed in person at Revelry Beauty Bar.
What are the terms and conditions of a bundle purchase?
Bundle Purchases (Buy 3 Get 1 Free Anniversary Promo, March 2024)
Purchases are final sale. No refunds or exchanges.
Purchase Period: Bundles must be purchased between March 14, 2024, and March 31, 2024, to qualify for the promotion.
Promotion Period: Bundles purchased during the sale period must be redeemed by December 31, 2024. Any unused services will be forfeited after this date.
Qualifying Services: Specific services eligible for the promotion will be clearly marked.
Exclusions: This promotion cannot be combined with other offers unless stated otherwise.
No Cash Value: Free services have no cash value and cannot be exchanged.
Transferability: Services purchased through this promotion are non-transferable.
Cancellation Policy: Clients must adhere to our cancellation policy. Bundles cannot be used for late cancellations or no-show appointments.
Modification or Termination: Revelry reserves the right to modify or terminate the promotion at any time.
By participating, clients agree to these terms.
Can I request a specific tech for my service?
Absolutely! You're welcome to request a specific technician, and we’ll do our best to honour your preference. In the event your chosen technician becomes unavailable, we may need to assign another skilled team member to ensure your service is not disrupted. Rest assured, you’ll be in great hands no matter what!
Nail FAQs
What footwear should I wear for my pedicure?
For best results, we encourage bringing simple sandals that are easy to slip on and off, and do not touch the nail plate of your toes (Birks are notorious for smudging the big toes with their circular flap!). We find that open-toed flip flops work best. Disposable flip-flops are available for a small fee.
For gel polish pedicures, anything goes!
How long does regular polish take to dry?
Regular polish takes 2+ hours to thoroughly dry. It will be dry to the touch fairly quickly however for the first few hours after your service, it will be sensitive to any impact or pressure. We recommend avoiding socks or closed-toe shoes for several hours after your service. Please note that due to the long dry time of regular polish we cannot be responsible for smudges to regular polish that occurs outside of the salon. Regular polish is sensitive to bumps, pressure, etc. until fully dry and requires extra care and attention. Repairs are available for a small fee.
Won't your dryers speed up the regular polish dry time?
We do offer dryers in the salon that will dry your top coat to the touch. Regular polish is much like wet paint — it needs a bit of time and patience to fully set.
Is gel polish the same as shellac?
Gel polish and shellac are essentially the same thing. Shellac is a brand name of a line of gel polish, kind of like Kleenex is a brand name of facial tissue, whereas gel polish describes all brands. We use a premium, long-lasting line of gel polish in our manicure and pedicure services that are 10-free, vegan, and cruelty-free.
What's the difference between gel polish and builder gel?
Gel polish and builder gel are long-lasting polishes cured under UV/LED lights. Builder gel is a strengthening layer applied underneath gel polish that offers added benefits of a longer-wearing, stronger manicure. It can be applied on your natural length, or used to sculpt length enhancements. Gel polish typically wears well for up to 10-14 days*, and builder gel wears well for up to 14-21 days*. Gel polish it is typically removed each visit before a new application, whereas builder gel is infilled to rebalance the structure of the nail.
*varies depending on lifestyle, nail strength, and aftercare
How do I know if builder gel is right for me?
Builder gel is wonderful for many different lifestyles and #nailgoals. We can utilize it to transform the length of your nails in a single appointment with our length enhancement service, or apply it to your natural length for added strength. Builder gel is a long-wearing, forgiving manicure that will have you feeling fresh for several weeks.
What kind of polishes do you use?
Revelry’s standard is that all polishes must be 5-free or better. This means that at a minimum, our polishes are free from: Formaldehyde, Toluene, BHA, DBP, and Camphor. In addition to the high-quality formulation, they are incredibly pigmented and long-lasting. We never dilute or thin out any polish that is past its prime.
Why don't you use jets in your pedicure bowls?
Typical jet-style pedicure soaking can be a risky practice. It is impossible to know for sure how clean they are getting after services, as you can’t fully see inside all of the parts, and they cannot be completely taken apart. For this reason, we use jetless pedicure bowls to ensure a clean and safe experience for our clients.
Waxing FAQs
What type of wax do you use?
We utilize European film wax — a hybrid between hard and soft wax that doesn't require the use of strips. When compared to hot traditional wax, this new generation of wax is more elastic, flexible, has a lower melting temperature, and adheres better to hair. Film Wax sticks only to the hair and not to the skin, reducing pain and skin irritation during the service.
What areas can you wax?
Check out our waxing service menu!
What do I need to know prior to a wax?
For best results, ensure your hair is long enough for the wax to grip. We recommend a minimum of two weeks of growth for facial waxing.
Please arrive for your appointment with freshly cleansed skin, free of any makeup or heavy lotion.
Broken skin or skin inflammation should not be waxed until healed.
If you have sensitive skin or are using skin medications/treatments (either over-the-counter or prescription), please check in with your health provider and/or dermatologist prior to booking a wax. These products can highten skin sensitivity, causing irritation that can sometimes be severe.
What does waxing aftercare entail?
Excessive heat can cause irritation during the first 48 hours after your wax. We recommend avoiding steam, saunas, hot tubs, sunbathing, etc. during this period. We also recommend avoiding shaving or tweezing in between your waxing appointments.
Brow + Lash FAQs
How long does a lash lift last?
Your lashes follow a natural shedding cycle, which will dictate the longevity of your lash lift. On average, clients enjoy the effects of their lash lift for up to 4-6 weeks!
How long does a brow lamination last?
The average client enjoys the results of their brow lamination for up to 4-6 weeks. The longevitiy varies depending on aftercare, the natural hair growth cycle of your brows, and your hair type.
What do I need to know prior to a brow lamination?
Please avoid hair removal, self-tanning/tanning, skin treatments and any products around the brow area that can cause skin irritation or sensitivity 48 hours prior to your appointment.
What does brow lamination aftercare entail?
For the best possible results, we strongly encourage the following:
First 24 hours:
Avoid Water and Steam
The first 24 hours are crucual to the success of your brow lamination. To maintain the results of your lamination, avoid water for the first 24 hours. This includes showers, swimming, steam, sunbathing, saunas, hot tubs, etc.
Avoid Touch
Do your best to not touch/rub, or sleep on your brows.
Avoid Makeup + Oil-Based Products
Avoid applying any makeup, oil-based products, and harsh products. The ingredients can reverse the effects of your lamination, especially in the first 24 hours.
After 24 hours:
You did it! Your brow lamination is set and you can go back to your regular routine. Moisturizer is your BFF! We recommend keeping your brows hydrated with your favourite (non-harsh) moisturizer as well as brushing them daily.
What does lash lift aftercare entail?
For the best possible results, we strongly encourage the following:
First 48 hours:
Avoid Water and Steam
The first 48 hours are crucual to the success of your lash lift. To maintain that beautiful lift, avoid getting your lashes wet. This includes showers, swimming, steam, sunbathing, saunas, hot tubs, etc.
Avoid Touch
Do your best to not touch/rub, or sleep on your lashes.
Avoid Makeup + Oil-Based Products
Avoid applying any eye makeup, oil-based products, and harsh products. The ingredients can cause your lift to straighten out, especially in the first 48 hours.
After 48 hours:
You did it! Your lash lift is set and you can go back to your regular routine. The only thing to keep in mind is to avoid lash curlers and avoid having another lash lift up to 5 weeks after your initial service.